Privacy Policy

We are committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us to limit the use of that information and the procedures that we have in place to safeguard your privacy.

    The information that we collect and how we use it

When you enquire or make a booking we need your name, email address, phone number and postal address to process your enquiry. The relevant information is then used by us, our agents and sub-contractors to process your request. For bookings this includes Haven Holidays in order to issue you with funworks passes. We do not request or process any credit card details – if payments are made using a credit or debit card this facility is completed using the PayPal website. If bank account details are requested these are only used to make refunds to your account in which case they are passed onto our bankers in order to facilitate the refund. They are not stored on any web site. Your booking details are stored on a secured Microsoft OneDrive account.

We use MailChimp as our marketing automation platform. By signing up to receive our newsletters, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms. All email newsletters contain an ‘unsubscribe’ link so that you can modify or cancel your request. Filling in our ‘contact us form’ or our ‘booking form’ only sends an email to our email service so that we can facilitate your request – you are not signed up to any mailing lists.

Our web site is maintained on 1&1 servers. When you visit our website, we also collect information automatically from your computer using Google Analytics (including your IP address, operating system and browser type) to enable us to gather information about your visits, such as browsing patterns, but information collected in this way is only used in aggregate and anonymous form rather than being linked to identifiable individuals.


Our website contains links to other websites. Please note that we do not accept responsibility for the privacy practices of such other websites and we recommend you read the privacy statements on entering other websites before you submit personal information to those websites. This privacy policy applies only to information collected by our website.

    Data Transfers

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee its security, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

    Changes to this Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. We will use information in accordance with the privacy policy which applied when the information was collected.